Member Support and Progress Coach

Position: Member Support and Progress Coach
Location:  Maxx Life Gym, Ballycrummy Road, Armagh, BT60 4FA
Basis: Full-time or Part-time Employed
Commences:  December 2024
Hours: Working hours for this role can be flexible to suit the ideal candidate 
Salary: Negotiable based on experience, age and working hours.

About Maxx Life Gym

Maxx Life Gym is a family-friendly fitness center designed for everyday people who want to feel healthier, stronger, and more confident. We’re proud to create a welcoming, non-competitive environment where busy mums and dads, hardworking individuals, and anyone looking to improve their fitness can feel right at home.  We understand that life can be hectic, which is why our gym is tailored to support people with packed schedules who still want to prioritize their health.. To ensure every member gets the guidance and accountability they need, we’re looking for a motivated and approachable Member Support and Progress Coach to join our team.

About The Role

As a Member Support and Progress Coach, your primary focus will be to assist members who don’t work with a personal trainer. You’ll play a key role in ensuring these members stay motivated, achieve results, and feel supported throughout their fitness journey. This role is all about building relationships, providing expert guidance, and keeping our members engaged and accountable.

Key Responsibilities
  • Member Coaching: Meet with members regularly to discuss goals, assess progress, and provide personalized fitness and nutrition advice.

  • Progress Tracking: Use our 3D Body Scanner to monitor members’ results and help them celebrate achievements.

  • Program Development: Create tailored workout programs to suit individual goals, fitness levels, and schedules.

  • Meal Planning: Offer guidance on meal planning and nutrition to complement fitness goals.

  • Accountability & Engagement: Check in with members regularly to ensure they’re staying on track, attending workouts, and maintaining motivation.

  • Community Building: Act as a friendly and approachable resource for members, helping to foster a supportive gym environment.

  • Member Retention: Identify signs of disengagement early and work proactively to re-engage members before they consider quitting

  • Feedback & Insights: Provide feedback to the management team on member trends and suggestions to improve overall member satisfaction.
What we are looking for
  • A friendly, approachable, and enthusiastic personality

  • Experience in fitness coaching, personal training, or a related field (certification preferred)

  • Strong understanding of fitness programming, nutrition, and accountability techniques

  • Excellent communication and interpersonal skills

  • A proactive approach to helping members achieve their goals

  • Ability to work independently while also being a team player
What we offer
  • Competitive salary
  • Flexible working hours
  • Opportunities for professional development and additional certifications
  • A positive, team-oriented work environment
  • The chance to make a real difference in people’s lives
  • Free gym membership
  • Staff discount at Maxxpresso
How to apply

If you’re passionate about health and fitness, love helping people succeed, and want to join a dynamic and supportive team, we’d love to hear from you! Please send your CV and a brief cover letter explaining why you’d be a great fit for this role to [email protected].